diff --git a/modules/paypal/pages.py b/modules/paypal/pages.py
index 9e7a75f1..41f7fd51 100644
--- a/modules/paypal/pages.py
+++ b/modules/paypal/pages.py
@@ -30,6 +30,7 @@ from weboob.tools.date import parse_french_date
 from weboob.capabilities.bank import Account, Transaction
 from weboob.tools.capabilities.bank.transactions import \
     AmericanTransaction as AmTr
+from weboob.capabilities.base import NotAvailable
 
 
 class CSVAlreadyAsked(Exception):
@@ -52,23 +53,27 @@ class AccountPage(Page):
         accounts = {}
         content = self.document.xpath('//div[@id="main"]//div[@class="col first"]')[0]
 
-        # Total currency balance.
-        # If there are multiple currencies, this balance is all currencies
-        # converted to the main currency.
-        balance = content.xpath('.//h3/span[@class="balance"]')
-        if not balance:
-            balance = content.xpath('.//li[@class="balance"]//span/strong')
-        balance = balance[0].text_content().strip()
-
         # Primary currency account
         primary_account = Account()
         primary_account.type = Account.TYPE_CHECKING
-        primary_account.balance = AmTr.decimal_amount(balance)
-        primary_account.currency = Account.get_currency(balance)
         primary_account.id = unicode(primary_account.currency)
-        primary_account.label = u'%s %s*' % (self.browser.username, balance.split()[-1])
         accounts[primary_account.id] = primary_account
 
+        # Total currency balance.
+        # If there are multiple currencies, this balance is all currencies
+        # converted to the main currency.
+        try:
+            balance = content.xpath('.//h3/span[@class="balance"]')
+            if not balance:
+                balance = content.xpath('.//li[@class="balance"]//span/strong')
+            balance = balance[0].text_content().strip()
+            primary_account.balance = AmTr.decimal_amount(balance)
+            primary_account.currency = Account.get_currency(balance)
+            primary_account.label = u'%s %s*' % (self.browser.username, balance.split()[-1])
+        except IndexError:
+            primary_account.balance = NotAvailable
+            primary_account.label = u'%s' % (self.browser.username)
+
         # The following code will only work if the user enabled multiple currencies.
         balance = content.xpath('.//div[@class="body"]//ul/li[@class="balance"]/span')
         table = content.xpath('.//table[@id="balanceDetails"]//tbody//tr')
@@ -149,8 +154,10 @@ class SubmitPage(Page):
     def iter_transactions(self, account):
         csv = self.document
 
-        if len(csv.header) == 43:
+        if len(csv.header) == 42 or len(csv.header) == 43:
             # Merchant multi-currency account
+            # 42 is for when the user can't access the balance on the website
+            # 43 is for full acces to the account
             DATE = 0
             TIME = 1
             NAME = 3
@@ -183,8 +190,9 @@ class SubmitPage(Page):
             raise ValueError('CSV fields count of %i is not supported' % len(csv.header))
 
         for row in csv.rows:
-            # we filter accounts by currency and ignore canceled transactions
-            if account.get_currency(row[CURRENCY]) != account.currency or row[NET] == '...':
+            # we filter transaction currceny to match account currency, except if we don't now the account currency
+            # we ignore canceled transactions
+            if (account.balance != NotAvailable and account.get_currency(row[CURRENCY]) != account.currency) or row[NET] == '...':
                 continue
 
             # analog to dict.get()